Shipping and Delivery

We aim to deliver your order as quickly and accurately as possible. This document outlines all relevant information regarding our shipping and delivery policy.

Processing Time

Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email containing the tracking details.

Delivery Time

The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery times may be extended during busy periods or due to customs procedures.

Shipping Method and Origin

All orders are shipped directly from our supplier in China. As a result, customs duties or import charges may apply depending on the destination country.

Shipping Costs

Shipping costs are displayed at checkout and depend on the weight of the order, the delivery destination, and the selected shipping method.

Shipping Responsibility

• If the tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
• Please check your delivery address carefully. Any address errors must be reported within 24 hours of placing the order.

Contact

For questions regarding shipping or delivery, please contact us at info@victoria-cambridge.com.