Terms and Conditions

These Terms and Conditions apply to all purchases made via the website of Victoria Cambridge, accessible at victoria-cambridge.com and reachable via info@victoria-cambridge.com.

1. Applicability

By placing an order, you agree to these Terms and Conditions.

2. Product Information

We make every effort to describe our products accurately and to provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Orders and Payment

Orders are processed after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available for their location.

4. Processing and Delivery

• Processing time: 1–3 working days
• Shipping time: 3–7 working days (depending on location)
• Shipping is carried out directly from our supplier in China

5. Returns and Cancellations

Please refer to our separate Returns Policy for all conditions regarding returns and cancellations.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the parcel has been delivered. Please always check the delivery address carefully before completing your order.

7. Intellectual Property

All content on this website (including texts, images, and logos) is the property of Victoria Cambridge and may not be used without prior permission.

8. Complaints Procedure

Complaints can be submitted in writing via info@victoria-cambridge.com. We aim to respond within 5 working days.

9. Applicable Law

These Terms and Conditions are governed by the laws of the Netherlands.